G.B.C. Industrial Tools Spa

Customer satisfaction
CUSTOMER SATISFACTON

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  Company  
  Contact  
  Position in company  
  Town/City  
  Country  
  E-mail  
       
VOTE: score (1-5) to express
customer satisfaction level with:
1: Totally unsatisfied
5: Utmost satisfaction
IMPORTANCE: score (1-5) to express
importance attributed to characteristic with:
1: Least importance
5: Utmost importance
      Expertise and friendliness of personnel
       
       
  C1  
Score
  Importance
      Ability and readiness to solve problems
       
       
  C2  
Score
  Importance
      Commercial backing capacity and availability
       
       
  C3  
Score
  Importance
      Technical backing level
       
       
  C4  
Score
  Importance
      Time taken to make repairs
       
       
  C5  
Score
  Importance
      Compliance with delivery date
       
       
  C6  
Score
  Importance
      Packaging conditions
       
       
  C7  
Score
  Importance
      Clarity of accompanying documents
       
       
  C8  
Score
  Importance
      Conformity of supplied equipment
       
       
  C9  
Score
  Importance
      Supply faults
       
       
  C10  
Score
  Importance
      Flexibility
       
       
  C11  
Score
  Importance
       
  Security code  
Enter image number
 
   
       
  Advice or suggestions  
       
       
     
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